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Test of a True Team

The Test of a True Team: From a Disaster Recovery Plan to a Valued Partnership

This major equity company needed to quickly develop a disaster recovery business continuity plan, which included an offsite facility where they could resume operations in the case of an outage. This company turned to us for the service, capabilities and accommodations required to keep this leading organization operating in times of crisis.

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Importance of Personalized Service Case Study

The Importance of Personalized Service: Not Just Being Another Number

“For years we had worked with another service provider but as they grew bigger, they began to make us feel as if they didn’t need our business anymore because we weren’t their biggest customer,” said the Vice President of IT. “After 9/11, they had a lot of demand, and we didn’t feel like we were being treated very well. We became just another customer to them. It was time to find a new service provider that not only understood the unique operations and risks behind this significant transition, but would also be a valued partner…”

To receive your full copy of this Case Study, please fill out the attached form.