Colocation is booming these days.  Moving IT infrastructure to a secure high availability data center with multiple internet service options assists Hybrid Cloud initiatives and mitigates Work From Home / Remote Work challenges.

The value of colocation depends, to a large degree, on the location of the facility. The data center must be far enough from where key employees work to minimize the risk of service disruption. Yet the site must be accessible for an organization’s IT team. For workloads where low latency is required, the proximity of the colocation site to end user locations is an important consideration.

There are more than a dozen colocation service providers across Connecticut. CAPS was one of the first.  The CAPS facility in Shelton opened in 1995. Shelton is an optimal location for many companies in search of a secure and cost-effective data center for colocation.

Shelton is a quick trip from the cities and towns along the coast from Greenwich to New Haven. The Shelton facility is also convenient for organizations along Route 84 from Hartford to Danbury. CAPS’ data center is under a mile from Route 8 and for most locations the trip to Shelton is traffic free. Here is the distance in miles to Shelton from various locations in Connecticut-

Bridgeport – 13                                     Danbury – 26                            Darien – 30

Fairfield – 18                                         Farmington – 42                       Glastonbury – 46

Greenwich – 40                                     Hartford – 48                            Madison – 31

Meriden – 29                                        Milford – 10                              New Britain – 40

New Canaan – 29                                  New Haven – 29                        New London – 58

Newtown – 16                                      Norwalk – 24                            Stamford – 35

Waterbury – 19                                     Westport – 22                           Wilton – 25

Though CAPS has colocation clients from New York City and even as far away as Florida, most are headquartered in Connecticut or Westchester County. Here are some examples-

Darien Financial Services Company

A registered investment advisor set up an offsite data backup facility at CAPS to meet compliance requirements. The trip from their office to CAPS is about a half hour.

Fairfield Media Company

The company needed a colocation facility that could handle their power and security requirements that was an easy commute for their staff.

Farmington Health Care Company

This fast-growing provider needed a secondary site that was far enough away to minimize the chance of a service disruption yet close enough so key employees can access systems in under an hour for annual Disaster Recovery tests.

New York City Health Food Company

This dynamic company required a data center that was at least 70 miles from its headquarters but was accessible for IT personnel. They saved a lot of money by repatriating database systems from the Public Cloud and collocating database servers at CAPS.

Shelton Services Company

An employment services company closed its office in Hartford and decided to move data backup storage systems to the CAPS data center to be near their IT team.

Stamford Consulting Company

The consulting company decided to stop leasing expensive office space in Stamford. They moved servers to CAPS to support their Work From Home initiative.  The trip to Shelton usually is against traffic when they need to access their systems.

When considering data centers in Connecticut, Shelton is often determined to be the best location. The leading colocation services provider in the region, with its data center in Shelton, is CAPS.

 

In recognition of World Backup Day, this March 31st, we are highlighting the essential role played by senior management in making sure organizations have proper data backup systems in place.

Backup is a critical component of Corporate Risk Management and Business Continuity. Data backup plans are often necessary to fulfill corporate compliance requirements. Since data availability is vital to the success of most businesses, senior management needs to be sure backup and restoral programs are properly structured and funded to mitigate corporate risks.

Though most senior executives are not data backup experts, they should understand the fundamentals. Corporate leadership must approve the data designated as critical to their company’s operations. They must be sure adequate backup plans are in place to protect this data. This is part of senior management’s responsibility to allocate the resources needed to manage corporate risk.

5 Data Backup Questions for Management

Senior managers should be able to answer the following questions.

  1. What is the most critical business application at your company?
  2. How long can this critical business application be out of service before your business suffers an unacceptable loss?
  3. How frequently does your company backup the data from this critical business application?
  4. What is the longest time data for this critical business application can be lost without being restored?
  5. How long does your company store the back-ups for this critical business application?

Data Backup Considerations

There are many ways to back-up critical company data. Data can be copied to removable media, backed-up to another local storage device, and/or replicated to Private or Public Cloud-based storage. Regardless of the backup methodology chosen, there are several backup principles to follow.

  1. Multiple backup copies should be made.
  2. Backups should be stored in different locations.
  3. Backups should be archived on different types of storage media.
  4. There should be an ability to encrypt data transmitted to remote storage devices.

Public Cloud or Private Cloud?

Blue Hill/CAPS is one of the few Veeam Cloud Connect service providers in the Northeast that offers backup and replication services provisioned entirely from company owned regional data centers. These 100% Private Cloud services offer the greatest level of control and security with superior performance and cost-effectiveness. For clients with demanding compliance requirements, there is no better choice.

Colocation is on the rise. Organizations are moving servers and other IT infrastructure to data centers to free up resources for Digital Transformation initiatives. In Connecticut there are more than a dozen different companies that provide colocation services ranging in size from large global corporations to small local operations.

It is useful to segment the market by size. Each size class offers a unique mix of services.

Large Colocation Service Providers

There are several large companies in Connecticut that provide colocation services on a global basis. They have dozens of data centers located in many cities across the United States and overseas. These large companies target the wholesale market by selling services to companies like Apple, AWS, Facebook, Google and Microsoft. They also offer retail colocation services to larger enterprise clients.

Large colocation service providers offer a complete range of services but are often less flexible in terms of providing customized services and generally do not offer IT consulting services.

Mid-Sized Colocation Service Providers

Connecticut also is home to several mid-sized colocation data centers. These providers feature a complete range of services and offer customized solutions to satisfy specific client requirements. Mid-sized providers often operate several data centers in a particular region. They can leverage their data centers to provide unique, cost-effective solutions for their local clients.

Mid-sized colocation service providers rarely serve the wholesale market and usually do not offer IT consulting services beyond those directly associated with their core offerings.

Small Colocation Service Providers

Small colocation providers in Connecticut are frequently Managed Service Providers (MSPs) who have added a data center resource to supplement their IT consultancies. Some of these smaller colocation companies focus on select vertical markets such as manufacturing or healthcare. They provide services that are tailored to the unique requirements of a particular industry.

Small colocation service providers may not offer a full range of IT infrastructure services and may not be able to connect to other company owned data centers to provide cost effective data backup.

How to Choose a Colocation Service Provider?

Selecting a colocation service provider is an important decision. Here are the top three things to consider.

  1. Define Your Colocation Requirements

Make sure your colocation partner can deliver the specific services you need. Identify your absolute requirements and your “nice to haves” before starting the procurement process. You will need to determine your rack space, power, and internet bandwidth requirements plus other services needed such as Remote Hands.

  1. Establish Your Location Preference

The location of the colocation data center is probably the second most important consideration. The distance between your current facility and the data center is based on where you can adequately minimize risk while maintaining the accessibility your IT team requires. In many cases, the location of the homes of key employees with respect to the data center is most important.

  1. Determine Cost

Minimizing the Total Cost of Ownership is important too but make sure you are comparing apples with apples when you evaluate colocation service proposals from different vendors. For example, it is common for Large Colocation Service Providers to assess Monthly Recurring Charges for Cross Connects. Small and mid-sized colocation providers may not assess these monthly fees.

Connecticut has a variety of Colocation Service Providers ranging from small to mid-sized to large. Organizations interested in colocation should prioritize their requirements and then evaluate alternatives from those service providers that are best suited to fulfill their needs. Once you make your choice and move your servers you will be able to focus your IT resources on the challenges of Digital Transformation.

 

A year after the world was disrupted by COVID-19, there is a growing recognition that some of the changes brought about by the virus are here to stay. Though face masks may not become a permanent part of our wardrobe, remote work has gained widespread acceptance and is likely to become a standard way of doing business; at least for some employees.

COVID-19 is also credited with spurring the pace of Digital Transformation. A recent survey of over one thousand senior executives by Forbes found that 97% believe the virus accelerated Digital Transformation. Digital Transformation employs technology to respond with agility to the demand for new services. Now, in addition to developing better processes for existing business functions, IT departments are expected to drive business innovation to generate revenue. This has caused a shift in priorities and has accelerated outsourcing those functions that can be performed by others.

Colocation is an IT infrastructure service that provides secure space in an enterprise class data center where organizations can house their IT servers and associated equipment. Colocation improves system availability by providing redundant power, redundant environmental control systems, redundant internet carrier circuits with automatic failover, and continuous monitoring. It also provides greater security by employing multi-level password protected access points, locked cages and cabinets, and continuous video monitoring. Colocation clients reduce capital expenses and save money by moving their IT systems to a data center where expenses are shared and where economies of scale prevail.

Remote Hands services are another colocation benefit. IT professionals at the colocation facility are available to verify and recycle power, check equipment status and connectivity, and receive delivered equipment. These services are often provided at no additional charge and can offload work from a company’s IT staff. Remote Hands services are especially important since the onset of COVID-19 as they free up corporate IT resources and make it possible for employees to minimize risk by working remotely.

Since the significant increase in Remote Work/Work at Home due to the virus, the people charged with providing IT support for a company’s employees have seen their workloads increase dramatically. Whether support is provided by an internal IT support group or an external IT consultant or Managed Service Provider (MSP), the number of end-points to deploy and monitor has gone up significantly since employees started working remotely.

Before COVID-19, the IT department only had to support a single firewall and router for everyone working at a particular office. Now, with employees working from home, IT must manage a router, firewall and other equipment for each home office. Adding to the challenge, each home office may have a unique combination of equipment of different vintages from a variety of manufacturers. Each remote worker also requires ongoing software patch updates for their home office equipment. Finally, monitoring and repairing each remote worker’s IT equipment is more difficult than if the employee worked at an office where IT personnel could access the equipment directly. Even relatively small numbers of remote workers can quickly overwhelm a corporate IT support team.

Fortunately, colocation service providers can provide much needed help to beleaguered IT professionals. Outsourcing IT infrastructure support makes it possible for corporate IT professionals to focus on more important functions such as Digital Transformation, creating new revenue streams, and to work remotely to reduce health risks. The CAPS data center in Shelton, CT is available to provide the IT infrastructure colocation services needed as companies adapt to the new world since COVID-19.

Colocation services are CAPS’ bread and butter. Here in Connecticut, we have offered a secure and reliable data center in Shelton for clients to locate their servers, data storage, and communications systems since 1995. Colocation may be used to host production systems or backup systems; but which is most popular?

In our experience, most clients start by collocating their backup systems. They may have had these systems in place at one of their offices. Then a decision is made to move the backup system to a colocation data center. This is typically done to improve security and availability but there may also be a need to fulfill compliance requirements.

For increased reliability, backup systems should be located at a different place from production systems. Though some organizations will use a Public Cloud (AWS, Azure, or Google Cloud) for backup, others prefer to host their backup systems at a local colocation facility. Advantages of having a colocation facility that is within an hour’s drive of the organization’s headquarters include reduced latency and easier access to equipment when required. In many cases, local colocation facilities may offer better security too. The cost also may be lower at a local colocation data center since Public Cloud data egress fees can add up quickly as many have unfortunately discovered. Finally, a local colocation data center offers more personalized and tailored services.

Though most organizations first employ colocation for backup functions, they may ultimately decide to move their production systems to the colocation facility while repositioning backup systems to their office. After gaining some experience with colocation, clients frequently choose to swap the location of their backup and production systems. IT managers are understandably wary about trusting their production systems to a colocation provider initially. After they gain experience with colocation, they come to realize it may make more sense for their production systems to reside in the more secure and reliable facility.

The recent trend to Work From Home resulting from the COVID-19 pandemic will shift more production workloads to colocation data centers. Companies that abandon their offices completely often have residual IT infrastructure that needs to find a suitable new home. Proprietary production applications that are not suitable for the Cloud can be hosted at a local colocation facility with backup elsewhere. Even if a company decides to keep its office, it may start having employees work a few days a week from home and a few days at the office.  Offices may be reduced in size and they may be reconfigured to provide for greater social distancing. Regardless, there will be growing interest in moving IT systems out of the office to free up space for employees. Adapting to the new Work From Home world will likely drive more production systems to colocation facilities.

Whether for production or backup workloads, colocation facilities provide a cost-effective service to both improve availability and security. For those organizations in Connecticut and metropolitan New York, CAPS provides outstanding colocation services and is proud that our clients have not experienced an unscheduled power outage in over 20 years.

The provision of cost-effective uninterrupted power is one of the primary benefits of colocation. Though electrical power generation may seem like a mature technology, there is a surprising amount of change  underway; particularly in our state.

Connecticut has a long history of electric power generation dating back to the years immediately following Thomas Edison’s pioneering innovations. Pictured above is the construction in 1889 of the first hydroelectric plant in New England on the Farmington River. This plant powered Hartford at the end of the century as it grew to become one of the leading cities in America.

Since those early days of waterpower, electricity in the Nutmeg State has been generated in many different ways. Coal, oil, natural gas, and even garbage have been incinerated to power the turbines that generate electricity. Nuclear Power played a significant role for several decades. Like coal and oil, the days of nuclear power in Connecticut are waning. The future will see more environmentally friendly energy sources like natural gas and renewables. For example, last year Connecticut selected Vineyard Winds to develop an offshore 804 MW wind power project that is scheduled to come online in 2025. Much of this innovation is an attempt to reduce cost while addressing environmental concerns.

Regardless of the energy source used to generate electricity, data centers are very dependent upon power. This is because IT systems require continuous sources of electricity to function properly. To assure high availability, colocation data centers typically provide primary and secondary power circuits backed up by redundant Uninterruptible Power Supplies and redundant generator systems. The cost of electrical power typically represents between 20% and 30% of colocation operating expenses.

Another changing condition is the trend toward higher power density requirements in data centers. Connecticut is home to universities, health care providers, research facilities and financial institutions that are pioneering the development of Artificial Intelligence applications. These processing intensive workloads require data centers that can support higher power densities.

As recently as 5 years ago the average power required for a data cabinet was about 5 KW. In 2019 the average had grown to 7.3 KW per rack and in 2020 it surged to 8.2 KW. Colocation facilities, such as CAPS, are designed to support the higher power densities required by Artificial Intelligence and other processing intensive applications.

It may not be practical or cost-effective to redesign corporate facilities to support these higher power densities. In addition to provisioning additional power and providing redundant power backup, data centers must also be able to handle the significant additional cooling requirements that higher power density racks require. Organizations facing increasing IT power density requirements should consider moving their systems to a colocation facility that is better suited to handle these demands.

CAPS provides a secure colocation facility with plenty of available power and including the redundant cooling systems required for today’s high power density requirements. We recognize the critical importance of power to our colocation clients and are extremely proud of the fact we have not had an unscheduled disruption of power to any of our clients in over 20 years.

Colocation offers benefits that include increased flexibility, better redundancy, improved security and cost savings. With widespread adoption of cloud architectures, another colocation benefit is being realized. As organizations move applications to the Public Cloud, latency problems increase for certain workloads. Colocation, because it makes it possible to move workloads closer to end users, can be an effective way to reduce location-based latency problems.

Latency is the measure in milliseconds of the Round Trip Time (RTT) required for a data request to be serviced. Many workloads perform well enough without special accommodations. Though studies indicate more than half will typically abandon a website if it takes more than 3 seconds to load, most website requests are serviced in less than a second. Research by Google indicates that if a search request takes a half second (500 ms) to yield results there will be a reduction in traffic of about 20%. Amazon estimates every latency increase of 100 ms will result in a 1% reduction in sales.

Though many experience latency below 100 ms, we should not conclude we are in the clear as far as latency is concerned. There are applications where very low latency is essential. Virtual Reality headsets can become disorienting if latency exceeds about 10 ms with some users saying they experience something akin to sea sickness. Multi Player games, Autonomous Vehicles, Internet of Things (IoT) devices, health care monitors, and factory robots all require very low latency with some demanding latency below 10 ms. The trend is an increasing requirement for low latency applications.

Latency is impacted by a number of variables including available bandwidth, network congestion, packet switching quality, network configuration, and the performance of network equipment. The route taken by a particular transmission is especially important. Typically, an internet connection passes through 10 to 12 gateway nodes as packets are processed and forwarded from one router to the next. Delays imposed by these “hops” are a major source of latency and are not mitigated by simply adding more bandwidth.

Public Cloud (AWS, Azure, Google Cloud) users are coming to the realization that latency can pose a significant problem for certain cloud workloads. This is due to the number of hops to be traversed and the geographic location of the various nodes in a transmission. Though packets are sent at the speed of light, the actual distances to be covered can total thousands of kilometers. Packets can be sent across the country and back for delivery to a nearby destination depending on the routing algorithms in use.

If end users are clustered in a particular region then a nearby colocation facility should be considered to address Public Cloud based latency issues. By hosting servers near end users you will dramatically reduce the distance that packets must traverse. You will also likely reduce the number of hops.

Connecticut has many organizations that may benefit from moving some workloads from the Public Cloud to a local colocation facility. This is because these organizations primarily serve data to local end users. The state is home to many universities where students access information from systems that are close to where they live. Hospitals and other health care providers also primarily serve local clients and have increasing demands for low latency to support real-time monitors. Municipalities and state government agencies also have a local footprint and deploy IoT applications that require low latency. Manufacturers and many other companies in Connecticut have low latency requirements and a local focus and thus may be able to improve their data delivery performance.

Please contact CAPS if your organization serves a local end user population here in Connecticut and you are concerned about latency. We can help you determine if colocation and/or our local cloud services can provide better responsiveness to your clients by locating your workloads closer to your end users.

Some companies are vacating their offices for good. Having survived months where their employees were forced to work remotely due to COVID-19, they have decided to Work From Home (WFH) permanently. Of course, this is being done to save the expense of leasing an office. The savings can be significant as office space in Connecticut can cost $5,000 per year per employee or more.

What about the servers? Over the past few years many office applications have migrated to the Cloud. Office 365 and Google Workspace have supplanted word processing, spreadsheet and presentation software that once resided on local servers at the office. There are Software as a Service offerings for accounting (Quickbooks, Freshbooks), CRM (Salesforce, Hubspot CRM), and a myriad of other applications that run on the Cloud.

The challenge remains for servers that are required for those workloads that are not suitable for the Cloud. Proprietary applications, large frequently accessed databases, and workloads that demand a high degree of security are best kept on local servers. These servers must find a new place to call home now that offices are being shuttered.

Some businesses may be considering moving these servers into the home of one of their employees. It could be the home of an IT manager or a senior executive. Though this may be an expedient solution, it is a poor choice for a variety of reasons that can increase the chance of an outage and/or a security breach. It can also lead to compliance problems.

Electrical power is typically less reliable at a residence than at an office. Though a UPS system can be installed at home and some homes even have their own back-up generators, the odds of losing power are greater at a residence than at an office. This is because there are more trees in residential areas. There are more squirrels too! Trees, squirrels, and other creatures are frequently to blame when power is disrupted.

Servers require certain environmental conditions for optimal performance. Temperature and humidity must be kept within prescribed ranges. Adequate air flow and low levels of dust and other airborne contaminants are essential. Typically, residences are not designed with servers in mind. Whereas rooms can be temperature controlled and humidifiers and air purification systems can be installed, it can be very costly to retrofit a home to create a suitable space for servers.

Internet connectivity at home can also be a problem. Most homes are only served by a limited number of Internet Service Providers. Internet connections to the home are more exposed to disruption than at the office (trees and squirrels again). Though anyone contemplating locating their servers at a residence would certainly want to order an additional internet circuit for business use only, the temptation to use the office internet to watch a game while the family binges on Netflix on the residential internet service could be overpowering.

Which brings up the subject of security. Locating company servers at home undoubtedly increases the risk of a data breach. Blurred lines between company and home networks is one problem. Employees accessing the internet via WiFi at home is risky. Compromised home networks can provide an entry point into corporate systems.

Finally, access for other employees is a big problem when company servers are moved to a home. Family life is stressful enough during the Pandemic. Imagine a visit to your home late at night by fellow employees to work on a server problem. Access to the home would also have to be provided whenever the homeowner went on vacation. This is not a good recipe for family harmony.

Fortunately, there is a far better solution – Colocation. Colocation is where IT systems are placed in a secure, highly redundant, and cost-effective data center that has been purpose-built to host a company’s servers. The CAPS’ data center in Shelton has served all of Connecticut and Westchester County for over 20 years. It is the perfect place for your servers if you close your office.

 

 

 

 

 

School may still be out but Tropical Storm Isaias offered teachable moments as it made a quick but destructive visit to Connecticut. As clean-up continues and power is slowly restored across the state there are several important Business Continuity take-aways.

First, you never can predict the timing and impact of a disaster. Isaias, a mid-summer category 1 hurricane at its peak when it landed in the Carolinas, was much weaker when it passed through Connecticut. Though it spawned several small tornados, the storm’s average maximum wind gusts remained below 70 MPH. The amount of rain was modest too. Yet this storm caused more power outages across Connecticut than Super Storm Sandy which turned off the lights for 687,000 Nutmeg state residents in 2012.

Power outages varied dramatically by neighborhood. A fallen tree up the street can take out dozens of homes and businesses while some lucky neighbors look on from the comfort of their central air-conditioning. The same disparities apply at a higher level to towns and cities. For example, Derby had 5.7% of its residences lose power while its immediate neighbor, Shelton, had 59.2% of its homes cut off from electricity. The performance of the two power companies serving Connecticut also varied dramatically. The morning after the storm United Illuminating had 30% of its customers without power. Eversource had a much bigger problem with 48% of its customers still in the dark.

Isaias also calls into question the wisdom of depending on critical operations from home offices. The wide-scale adoption of Work From Home practices precipitated by COVID-19 has led some companies to consider eliminating their offices completely. Many Connecticut employees were working at home when Isaias struck. The storm not only cut power for many but a number of mobile communications and internet service providers were also disconnected. Even those who were able to create a hot spot with their mobile device to circumvent lost internet access often found performance levels severely degraded due to high usage levels in their neighborhood.

The uncomfortable truth for many companies is their Work From Home employees were unproductive and exposed to increased security risks during the storm. Working from a local Starbucks or a library is better than nothing but not that much better. Some work can be done from these venues but the chances of being overheard or hacked are much greater.

CAPS, the secure data center in Shelton, fared better than most even though Shelton, as noted, suffered widespread power outages. Power to CAPS from United Illuminating was continuous throughout the tempest. The company’s clients were able to operate without interruption. Even if utility power had been lost, the company’s redundant UPS systems backed by redundant diesel generators would have powered clients’ critical IT systems without interruption. CAPS also features redundant internet bandwidth to assure connectivity even if a primary carrier goes down. CAPS is also one of the few data centers in Connecticut that offers secure Business Continuity Alternate Work facilities. Clients can reserve affordable Dedicated or Shared seats where their personnel can work productively when a disaster occurs.

Isaias demonstrated it is extremely hard, if not impossible, to predict when a disaster will strike or the potential impact. Though the storm surprised many in Connecticut, CAPS was able to continue its record of not having had an unscheduled power outage affecting clients for over 20 years. Partnering with an infrastructure services company like CAPS can dramatically increase the odds of avoiding an unexpected but devasting service outage.

As companies plan their return to the office after months away due to the COVID-19 shutdown, many are considering moving their IT systems to a local Colocation facility. They want to allocate as much space as possible in their newly re-configured offices for their employees. If they can free up a room (or even a closet) where the company’s IT systems were housed, this will provide more space for safe social distancing. Many office managers are looking for a suitable home for their IT systems and thus are giving serious consideration to Colocation.

Colocation services are where a company’s IT systems are housed at a purpose-built data center. These facilities are specifically designed to provide a safe and secure environment for servers and related equipment. Redundant power, redundant air conditioning systems and redundant internet circuits along with security systems are all specifically designed to deliver high availability and safety for critical IT systems in a cost-effective manner.

Planning an office redesign to maximize employee space and safety is a challenge due to all the variables that must be considered. If a decision is made to free up space via IT system colocation, what is a realistic estimate of the time it will take for the systems to be up and running at the colocation facility?

Once a client’s unique space, power, and internet bandwidth requirements have been specified a proposal for the colocation services will be provided. The colocation agreement is formalized via a Master Services Agreement (MSA) and a Statement of Work (SOW). Once these documents have been executed the installation can be scheduled. At CAPS, the time required from requirements specification until installation can be as little as a week but typically ranges from two to four weeks.

Installation usually goes very quickly once all systems have been received at the colocation data center. Prior to the installation date, power circuits, PDU’s, and cross connects will be installed and the cabinet or cabinets for the client’s systems will be readied. Firewalls will be configured as necessary. The client will receive initial training regarding the safety and security at the data center and will be provided documentation with procedures to follow and key contacts. Employees from the client organization will be provided security passes to enter the data center. Often, CAPS’ system engineers will assist the client during the installation by providing carts to move equipment and helping resolve any outstanding issues.

Internet bandwidth provisioning can be virtually instantaneous as CAPS has multiple high bandwidth circuits from multiple carriers. This eliminates one of the biggest possible delays to a cut-over. Clients ordering internet circuits directly from a carrier often wait months for an installation. In addition, CAPS is able to provide automatic failover to one of its alternate carriers in case the primary internet circuit becomes non-operational.

Though the actual time it takes to redeploy IT systems to CAPS’ data center will vary depending on a client’s unique requirements, it is safe to say most clients experience elapsed time from start to finish in weeks not months. Please contact CAPS to let us know your requirements and we will be happy to provide you with a schedule you can plan on.