Connecticut suffers from an acute shortage of IT support personnel. It is hard to find and retain skilled engineers anywhere in the country. It is especially difficult here due to our high cost of living. Though many companies outsource IT support to Managed Service Providers, MSPs also struggle to hire capable and affordable technical talent. They too can use some help.

CAPS employs skilled engineers to support its colocation, data backup and restoral, disaster recovery, and business continuity clients. These engineers are experts in electrical power, air conditioning, cabling, networking, software licensing, backup and recovery, business continuity, and data security.

CAPS’ clients have found that the ongoing free support from CAPS’ professionals helps them get more done with less. Here are some recent examples of free IT support provided by CAPS’ engineers.

Electrical Power Consulting

A media company client was growing dramatically and needed to expand its colocation footprint. Its  applications are power intensive so cabinet designs must be planned carefully. The engineering team at CAPS, led by a licensed electrician, helped the client select the best cabinet layout and power distribution plan to support its immediate and future requirements.

Data Backup and Recovery Consulting

A consumer products company repatriated a large database from the Public Cloud and purchased new servers which it collocated at CAPS. While meeting with a CAPS engineer to plan for additional colocation space, the company’s data backup challenges were discussed. The engineer explained how it would be possible to restore data faster and at a much more granular level using Veeam Backup and Replication software. When the client decided to migrate to the Veeam solution, the CAPS engineering team provided training and assistance enabling a successful cutover in under a week.

Network Monitoring

A telecommunications service provider was experiencing high packet losses on some of its internet circuits. Network engineers at CAPS monitored the circuits and worked with the client’s engineers to identify a configuration problem that was quickly resolved. While working with the client to isolate the problem the CAPS engineers temporarily added bandwidth in increments to establish that the problem was not primarily due to transmission capacity.

Remote Hands

A bank needed to reseat a drive on a server. Rather than dispatch one of their own personnel they asked the CAPS engineers for help. This saved at least an hour plus the cost of driving to and from the data center. CAPS includes four hours of free remote hands services per month for its colocation clients.

Technical support is frequently a secondary consideration when selecting a colocation provider. However, many of CAPS’ clients have found the ongoing expert help included as part of a colocation engagement is a very significant benefit given the scarcity of available engineering talent.

Private Cloud Data Backup

Artificial Intelligence and other technology have made it possible for a company in a mature industry (farming) to generate rapid growth. Applying advanced technology has improved product quality, saved money, and reduced time to market. To support its expansion, the company partnered with Blue Hill/CAPS to implement a secure Private Cloud data backup solution that increases resiliency, fulfills compliance requirements, and saves money.

 

Growing Company Has Greater Compliance Requirements

The company’s CTO and database manager recognized their current data backup system was insufficient in terms of both functionality and security to support future growth. The company had been using Windows Server software to backup databases each week to network attached storage. There was no offsite replication and the ability to restore backups was limited to restoring an entire server at a time.

 

Senior management at the company is committed to driving itself to the highest standards. It is investing in its technology infrastructure and procedures to comply with standards such as GDPR, Sarbanes Oxley, and SSAE-18 (SOC 1, SOC 2). It believed its current data backup system was not robust enough to support its planned compliance requirements.

 

Veeam Verified Backups and Replications

The Blue Hill/CAPS team recommended its 100% Private Cloud Data Backup and Replication solution. Utilizing powerful Veeam Availability Suite software, data is copied up from the company’s production servers collocated at CAPS’ secure data center to a backup storage appliance at the CAPS Private Cloud data center.

 

The backups are replicated to Blue Hill’s secure Private Cloud storage facility located about 80 miles from CAPS’ data center. Blue Hill/CAPS is one of few IT service providers in the Northeast offering multiple secure Private Cloud data centers located a safe distance apart but close enough to minimize latency and maximize service.

 

The Veeam Availability Suite software used by Blue Hill/CAPS automates backups and replications and reports the success of each task in real-time to both the customer and the Blue Hill/CAPS team. Replication between the two data centers is over a high bandwidth circuit. The replicas are protected using AES-256 encryption (at rest and in transit) before transmission to the remote Private Cloud data storage facility.

 

Better Customer Service and Cost Savings

Transition to the new backup system only took a few days including the time required to train client personnel. Multiple servers with several terabytes of data were backed up locally and also replicated to the remote data center. The power of the new system was immediately apparent to the Database Manager who was thrilled with the system’s ability perform restorations on a granular level.

 

“Now we can restore individual schemas instead of being forced to restore an entire database. This will make it possible for us to resolve problems faster and provide much better service to our users.”

 

The CTO is excited about the money he believes will be saved by the new 100% Private Cloud data backup solution.

 

“We have already saved hundreds of thousands of dollars by repatriating our large databases from the Public Cloud. That is what motivated us to move our database servers to Blue Hill/CAPS a few years ago when we decided to use colocation to save the money we had been spending on egress fees. We expect to add to our savings with the Blue Hill/CAPS Private Cloud backup solution

Offsite Data Backup is Required

The need to backup data to an offsite location is undeniable. Ransomware and other cyber attacks are increasing dramatically. Creating timely backups that can be restored quickly is one of the only ways to minimize the potentially devastating effects of a data breach. These backups must be made frequently and they should be validated to be error free so restoral will be successful if required.

Public Cloud Data Backup

AWS, Microsoft Azure, and Google Cloud all offer a variety of Public Cloud data backup solutions. There are many other cloud service providers that market data backup services too. In general, cloud data backup services can be provisioned quickly and for low initial expense. You can easily change the amount of storage you have and can configure secondary and tertiary backups with a few keystrokes. You can even select the data center region where you want to store your backups. In addition, long term contracts are not required. For these reasons, Public Cloud Data Backup is growing in popularity.

So What’s Wrong With Public Cloud Data Backup?

  1. Security is Suspect

There are three concerns with backing up data to the Public Cloud. The first and most important concern has to do with security. Public Cloud service providers operate based on a “Shared Responsibility Model”. The Cloud provider is responsible for the security of its infrastructure but not for the workloads that run on its resources. This shared responsibility model can lead to confusion and ultimately can create security gaps that can be exploited. Misconfigured cloud data storage is frequently the way criminals compromise data backups. For example, a recent survey of over 600 U.S. companies found that 78% reported they had accidentally exposed sensitive data stored in the cloud in the past year.

Public Cloud, because it is growing so quickly, has become a primary target for cyber crooks. The number of breaches of Public Cloud data backups has increased dramatically in the past few years.

  1. Technical Support

Public Cloud services do not include ongoing technical support. Online documentation and training videos are available but technical support must be provided by an organization’s own team or by an outside technical support team (IT consultant or Managed Service Provider). Given the rapid changes in the market and the complexities of offerings, it is very important to have professional and knowledgeable technical support to assist in Public Cloud data backups. Many companies do not have experts in house and are not sure if they are getting the best advice from outside consultants.

  1. Unexpected Costs

Public Cloud egress fees are charged whenever data is moved out from the cloud. This is exactly what happens every time there is a data restoral or whenever an organization wants to test its ability to successfully restore the backup. The costs can be significant depending on the amount of data transferred out of the cloud. For many, the variability of billing each month due to data transfer fees can make Public Cloud Data Backup less attractive. It is hard to budget monthly expenses and easy for fees to grow dramatically.

CAPS’ Local Data Center Alternative

Offsite data backup to a local data center offers several advantages versus the Public Cloud alternative. First, security can be better. The security professionals at a local data center such as CAPS can configure customized security solutions and continuously monitor operations. Incorporating advanced tools such as Veeam SureBackup, the CAPS team can proactively test backups to assure they have not been compromised.

Data Centers like CAPS provide ongoing technical support to address each client’s unique needs. Even clients that get support from an IT Consultant or MSP can benefit from a second pair of eyes to help solve problems and optimize solutions. Clients who backup their data at CAPS also receive ongoing Remote Hands Support as part of their service.

Data backup to the CAPS data center is done for a fixed monthly charge. There are no egress fees or changes in the negotiated monthly rate. This makes planning possible and keeps costs within budget.

For those companies in Connecticut and the Northeast, CAPS provides optimal locations for offsite data backup. Superior data security, personalized services, and fixed monthly charges make the CAPS’ solution the best choice for offsite data backup.

Colocation is booming these days.  Moving IT infrastructure to a secure high availability data center with multiple internet service options assists Hybrid Cloud initiatives and mitigates Work From Home / Remote Work challenges.

The value of colocation depends, to a large degree, on the location of the facility. The data center must be far enough from where key employees work to minimize the risk of service disruption. Yet the site must be accessible for an organization’s IT team. For workloads where low latency is required, the proximity of the colocation site to end user locations is an important consideration.

There are more than a dozen colocation service providers across Connecticut. CAPS was one of the first.  The CAPS facility in Shelton opened in 1995. Shelton is an optimal location for many companies in search of a secure and cost-effective data center for colocation.

Shelton is a quick trip from the cities and towns along the coast from Greenwich to New Haven. The Shelton facility is also convenient for organizations along Route 84 from Hartford to Danbury. CAPS’ data center is under a mile from Route 8 and for most locations the trip to Shelton is traffic free. Here is the distance in miles to Shelton from various locations in Connecticut-

Bridgeport – 13                                     Danbury – 26                            Darien – 30

Fairfield – 18                                         Farmington – 42                       Glastonbury – 46

Greenwich – 40                                     Hartford – 48                            Madison – 31

Meriden – 29                                        Milford – 10                              New Britain – 40

New Canaan – 29                                  New Haven – 29                        New London – 58

Newtown – 16                                      Norwalk – 24                            Stamford – 35

Waterbury – 19                                     Westport – 22                           Wilton – 25

Though CAPS has colocation clients from New York City and even as far away as Florida, most are headquartered in Connecticut or Westchester County. Here are some examples-

Darien Financial Services Company

A registered investment advisor set up an offsite data backup facility at CAPS to meet compliance requirements. The trip from their office to CAPS is about a half hour.

Fairfield Media Company

The company needed a colocation facility that could handle their power and security requirements that was an easy commute for their staff.

Farmington Health Care Company

This fast-growing provider needed a secondary site that was far enough away to minimize the chance of a service disruption yet close enough so key employees can access systems in under an hour for annual Disaster Recovery tests.

New York City Health Food Company

This dynamic company required a data center that was at least 70 miles from its headquarters but was accessible for IT personnel. They saved a lot of money by repatriating database systems from the Public Cloud and collocating database servers at CAPS.

Shelton Services Company

An employment services company closed its office in Hartford and decided to move data backup storage systems to the CAPS data center to be near their IT team.

Stamford Consulting Company

The consulting company decided to stop leasing expensive office space in Stamford. They moved servers to CAPS to support their Work From Home initiative.  The trip to Shelton usually is against traffic when they need to access their systems.

When considering data centers in Connecticut, Shelton is often determined to be the best location. The leading colocation services provider in the region, with its data center in Shelton, is CAPS.

 

In recognition of World Backup Day, this March 31st, we are highlighting the essential role played by senior management in making sure organizations have proper data backup systems in place.

Backup is a critical component of Corporate Risk Management and Business Continuity. Data backup plans are often necessary to fulfill corporate compliance requirements. Since data availability is vital to the success of most businesses, senior management needs to be sure backup and restoral programs are properly structured and funded to mitigate corporate risks.

Though most senior executives are not data backup experts, they should understand the fundamentals. Corporate leadership must approve the data designated as critical to their company’s operations. They must be sure adequate backup plans are in place to protect this data. This is part of senior management’s responsibility to allocate the resources needed to manage corporate risk.

5 Data Backup Questions for Management

Senior managers should be able to answer the following questions.

  1. What is the most critical business application at your company?
  2. How long can this critical business application be out of service before your business suffers an unacceptable loss?
  3. How frequently does your company backup the data from this critical business application?
  4. What is the longest time data for this critical business application can be lost without being restored?
  5. How long does your company store the back-ups for this critical business application?

Data Backup Considerations

There are many ways to back-up critical company data. Data can be copied to removable media, backed-up to another local storage device, and/or replicated to Private or Public Cloud-based storage. Regardless of the backup methodology chosen, there are several backup principles to follow.

  1. Multiple backup copies should be made.
  2. Backups should be stored in different locations.
  3. Backups should be archived on different types of storage media.
  4. There should be an ability to encrypt data transmitted to remote storage devices.

Public Cloud or Private Cloud?

Blue Hill/CAPS is one of the few Veeam Cloud Connect service providers in the Northeast that offers backup and replication services provisioned entirely from company owned regional data centers. These 100% Private Cloud services offer the greatest level of control and security with superior performance and cost-effectiveness. For clients with demanding compliance requirements, there is no better choice.

Colocation is on the rise. Organizations are moving servers and other IT infrastructure to data centers to free up resources for Digital Transformation initiatives. In Connecticut there are more than a dozen different companies that provide colocation services ranging in size from large global corporations to small local operations.

It is useful to segment the market by size. Each size class offers a unique mix of services.

Large Colocation Service Providers

There are several large companies in Connecticut that provide colocation services on a global basis. They have dozens of data centers located in many cities across the United States and overseas. These large companies target the wholesale market by selling services to companies like Apple, AWS, Facebook, Google and Microsoft. They also offer retail colocation services to larger enterprise clients.

Large colocation service providers offer a complete range of services but are often less flexible in terms of providing customized services and generally do not offer IT consulting services.

Mid-Sized Colocation Service Providers

Connecticut also is home to several mid-sized colocation data centers. These providers feature a complete range of services and offer customized solutions to satisfy specific client requirements. Mid-sized providers often operate several data centers in a particular region. They can leverage their data centers to provide unique, cost-effective solutions for their local clients.

Mid-sized colocation service providers rarely serve the wholesale market and usually do not offer IT consulting services beyond those directly associated with their core offerings.

Small Colocation Service Providers

Small colocation providers in Connecticut are frequently Managed Service Providers (MSPs) who have added a data center resource to supplement their IT consultancies. Some of these smaller colocation companies focus on select vertical markets such as manufacturing or healthcare. They provide services that are tailored to the unique requirements of a particular industry.

Small colocation service providers may not offer a full range of IT infrastructure services and may not be able to connect to other company owned data centers to provide cost effective data backup.

How to Choose a Colocation Service Provider?

Selecting a colocation service provider is an important decision. Here are the top three things to consider.

  1. Define Your Colocation Requirements

Make sure your colocation partner can deliver the specific services you need. Identify your absolute requirements and your “nice to haves” before starting the procurement process. You will need to determine your rack space, power, and internet bandwidth requirements plus other services needed such as Remote Hands.

  1. Establish Your Location Preference

The location of the colocation data center is probably the second most important consideration. The distance between your current facility and the data center is based on where you can adequately minimize risk while maintaining the accessibility your IT team requires. In many cases, the location of the homes of key employees with respect to the data center is most important.

  1. Determine Cost

Minimizing the Total Cost of Ownership is important too but make sure you are comparing apples with apples when you evaluate colocation service proposals from different vendors. For example, it is common for Large Colocation Service Providers to assess Monthly Recurring Charges for Cross Connects. Small and mid-sized colocation providers may not assess these monthly fees.

Connecticut has a variety of Colocation Service Providers ranging from small to mid-sized to large. Organizations interested in colocation should prioritize their requirements and then evaluate alternatives from those service providers that are best suited to fulfill their needs. Once you make your choice and move your servers you will be able to focus your IT resources on the challenges of Digital Transformation.

 

A year after the world was disrupted by COVID-19, there is a growing recognition that some of the changes brought about by the virus are here to stay. Though face masks may not become a permanent part of our wardrobe, remote work has gained widespread acceptance and is likely to become a standard way of doing business; at least for some employees.

COVID-19 is also credited with spurring the pace of Digital Transformation. A recent survey of over one thousand senior executives by Forbes found that 97% believe the virus accelerated Digital Transformation. Digital Transformation employs technology to respond with agility to the demand for new services. Now, in addition to developing better processes for existing business functions, IT departments are expected to drive business innovation to generate revenue. This has caused a shift in priorities and has accelerated outsourcing those functions that can be performed by others.

Colocation is an IT infrastructure service that provides secure space in an enterprise class data center where organizations can house their IT servers and associated equipment. Colocation improves system availability by providing redundant power, redundant environmental control systems, redundant internet carrier circuits with automatic failover, and continuous monitoring. It also provides greater security by employing multi-level password protected access points, locked cages and cabinets, and continuous video monitoring. Colocation clients reduce capital expenses and save money by moving their IT systems to a data center where expenses are shared and where economies of scale prevail.

Remote Hands services are another colocation benefit. IT professionals at the colocation facility are available to verify and recycle power, check equipment status and connectivity, and receive delivered equipment. These services are often provided at no additional charge and can offload work from a company’s IT staff. Remote Hands services are especially important since the onset of COVID-19 as they free up corporate IT resources and make it possible for employees to minimize risk by working remotely.

Since the significant increase in Remote Work/Work at Home due to the virus, the people charged with providing IT support for a company’s employees have seen their workloads increase dramatically. Whether support is provided by an internal IT support group or an external IT consultant or Managed Service Provider (MSP), the number of end-points to deploy and monitor has gone up significantly since employees started working remotely.

Before COVID-19, the IT department only had to support a single firewall and router for everyone working at a particular office. Now, with employees working from home, IT must manage a router, firewall and other equipment for each home office. Adding to the challenge, each home office may have a unique combination of equipment of different vintages from a variety of manufacturers. Each remote worker also requires ongoing software patch updates for their home office equipment. Finally, monitoring and repairing each remote worker’s IT equipment is more difficult than if the employee worked at an office where IT personnel could access the equipment directly. Even relatively small numbers of remote workers can quickly overwhelm a corporate IT support team.

Fortunately, colocation service providers can provide much needed help to beleaguered IT professionals. Outsourcing IT infrastructure support makes it possible for corporate IT professionals to focus on more important functions such as Digital Transformation, creating new revenue streams, and to work remotely to reduce health risks. The CAPS data center in Shelton, CT is available to provide the IT infrastructure colocation services needed as companies adapt to the new world since COVID-19.

Colocation services are CAPS’ bread and butter. Here in Connecticut, we have offered a secure and reliable data center in Shelton for clients to locate their servers, data storage, and communications systems since 1995. Colocation may be used to host production systems or backup systems; but which is most popular?

In our experience, most clients start by collocating their backup systems. They may have had these systems in place at one of their offices. Then a decision is made to move the backup system to a colocation data center. This is typically done to improve security and availability but there may also be a need to fulfill compliance requirements.

For increased reliability, backup systems should be located at a different place from production systems. Though some organizations will use a Public Cloud (AWS, Azure, or Google Cloud) for backup, others prefer to host their backup systems at a local colocation facility. Advantages of having a colocation facility that is within an hour’s drive of the organization’s headquarters include reduced latency and easier access to equipment when required. In many cases, local colocation facilities may offer better security too. The cost also may be lower at a local colocation data center since Public Cloud data egress fees can add up quickly as many have unfortunately discovered. Finally, a local colocation data center offers more personalized and tailored services.

Though most organizations first employ colocation for backup functions, they may ultimately decide to move their production systems to the colocation facility while repositioning backup systems to their office. After gaining some experience with colocation, clients frequently choose to swap the location of their backup and production systems. IT managers are understandably wary about trusting their production systems to a colocation provider initially. After they gain experience with colocation, they come to realize it may make more sense for their production systems to reside in the more secure and reliable facility.

The recent trend to Work From Home resulting from the COVID-19 pandemic will shift more production workloads to colocation data centers. Companies that abandon their offices completely often have residual IT infrastructure that needs to find a suitable new home. Proprietary production applications that are not suitable for the Cloud can be hosted at a local colocation facility with backup elsewhere. Even if a company decides to keep its office, it may start having employees work a few days a week from home and a few days at the office.  Offices may be reduced in size and they may be reconfigured to provide for greater social distancing. Regardless, there will be growing interest in moving IT systems out of the office to free up space for employees. Adapting to the new Work From Home world will likely drive more production systems to colocation facilities.

Whether for production or backup workloads, colocation facilities provide a cost-effective service to both improve availability and security. For those organizations in Connecticut and metropolitan New York, CAPS provides outstanding colocation services and is proud that our clients have not experienced an unscheduled power outage in over 20 years.

The provision of cost-effective uninterrupted power is one of the primary benefits of colocation. Though electrical power generation may seem like a mature technology, there is a surprising amount of change  underway; particularly in our state.

Connecticut has a long history of electric power generation dating back to the years immediately following Thomas Edison’s pioneering innovations. Pictured above is the construction in 1889 of the first hydroelectric plant in New England on the Farmington River. This plant powered Hartford at the end of the century as it grew to become one of the leading cities in America.

Since those early days of waterpower, electricity in the Nutmeg State has been generated in many different ways. Coal, oil, natural gas, and even garbage have been incinerated to power the turbines that generate electricity. Nuclear Power played a significant role for several decades. Like coal and oil, the days of nuclear power in Connecticut are waning. The future will see more environmentally friendly energy sources like natural gas and renewables. For example, last year Connecticut selected Vineyard Winds to develop an offshore 804 MW wind power project that is scheduled to come online in 2025. Much of this innovation is an attempt to reduce cost while addressing environmental concerns.

Regardless of the energy source used to generate electricity, data centers are very dependent upon power. This is because IT systems require continuous sources of electricity to function properly. To assure high availability, colocation data centers typically provide primary and secondary power circuits backed up by redundant Uninterruptible Power Supplies and redundant generator systems. The cost of electrical power typically represents between 20% and 30% of colocation operating expenses.

Another changing condition is the trend toward higher power density requirements in data centers. Connecticut is home to universities, health care providers, research facilities and financial institutions that are pioneering the development of Artificial Intelligence applications. These processing intensive workloads require data centers that can support higher power densities.

As recently as 5 years ago the average power required for a data cabinet was about 5 KW. In 2019 the average had grown to 7.3 KW per rack and in 2020 it surged to 8.2 KW. Colocation facilities, such as CAPS, are designed to support the higher power densities required by Artificial Intelligence and other processing intensive applications.

It may not be practical or cost-effective to redesign corporate facilities to support these higher power densities. In addition to provisioning additional power and providing redundant power backup, data centers must also be able to handle the significant additional cooling requirements that higher power density racks require. Organizations facing increasing IT power density requirements should consider moving their systems to a colocation facility that is better suited to handle these demands.

CAPS provides a secure colocation facility with plenty of available power and including the redundant cooling systems required for today’s high power density requirements. We recognize the critical importance of power to our colocation clients and are extremely proud of the fact we have not had an unscheduled disruption of power to any of our clients in over 20 years.

Colocation offers benefits that include increased flexibility, better redundancy, improved security and cost savings. With widespread adoption of cloud architectures, another colocation benefit is being realized. As organizations move applications to the Public Cloud, latency problems increase for certain workloads. Colocation, because it makes it possible to move workloads closer to end users, can be an effective way to reduce location-based latency problems.

Latency is the measure in milliseconds of the Round Trip Time (RTT) required for a data request to be serviced. Many workloads perform well enough without special accommodations. Though studies indicate more than half will typically abandon a website if it takes more than 3 seconds to load, most website requests are serviced in less than a second. Research by Google indicates that if a search request takes a half second (500 ms) to yield results there will be a reduction in traffic of about 20%. Amazon estimates every latency increase of 100 ms will result in a 1% reduction in sales.

Though many experience latency below 100 ms, we should not conclude we are in the clear as far as latency is concerned. There are applications where very low latency is essential. Virtual Reality headsets can become disorienting if latency exceeds about 10 ms with some users saying they experience something akin to sea sickness. Multi Player games, Autonomous Vehicles, Internet of Things (IoT) devices, health care monitors, and factory robots all require very low latency with some demanding latency below 10 ms. The trend is an increasing requirement for low latency applications.

Latency is impacted by a number of variables including available bandwidth, network congestion, packet switching quality, network configuration, and the performance of network equipment. The route taken by a particular transmission is especially important. Typically, an internet connection passes through 10 to 12 gateway nodes as packets are processed and forwarded from one router to the next. Delays imposed by these “hops” are a major source of latency and are not mitigated by simply adding more bandwidth.

Public Cloud (AWS, Azure, Google Cloud) users are coming to the realization that latency can pose a significant problem for certain cloud workloads. This is due to the number of hops to be traversed and the geographic location of the various nodes in a transmission. Though packets are sent at the speed of light, the actual distances to be covered can total thousands of kilometers. Packets can be sent across the country and back for delivery to a nearby destination depending on the routing algorithms in use.

If end users are clustered in a particular region then a nearby colocation facility should be considered to address Public Cloud based latency issues. By hosting servers near end users you will dramatically reduce the distance that packets must traverse. You will also likely reduce the number of hops.

Connecticut has many organizations that may benefit from moving some workloads from the Public Cloud to a local colocation facility. This is because these organizations primarily serve data to local end users. The state is home to many universities where students access information from systems that are close to where they live. Hospitals and other health care providers also primarily serve local clients and have increasing demands for low latency to support real-time monitors. Municipalities and state government agencies also have a local footprint and deploy IoT applications that require low latency. Manufacturers and many other companies in Connecticut have low latency requirements and a local focus and thus may be able to improve their data delivery performance.

Please contact CAPS if your organization serves a local end user population here in Connecticut and you are concerned about latency. We can help you determine if colocation and/or our local cloud services can provide better responsiveness to your clients by locating your workloads closer to your end users.