Test of a True Team

The Test of a True Team: From a Disaster Recovery Plan to a Valued Partnership

This major equity company needed to quickly develop a disaster recovery business continuity plan, which included an offsite facility where they could resume operations in the case of an outage. This company turned to us for the service, capabilities and accommodations required to keep this leading organization operating in times of crisis.

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Grade “A+” Service Case Study

Grade “A+” Service: Why Customers Continue to Turn to CAPS

This company required several fundamentals, from power and cooling for their systems, disaster recovery capabilities at the appropriate price point, and flexibility and effective communication throughout the engagement. With all of these key components in mind, the company turned to CAPS Centers to fill its operational requirements, and has remained a loyal client ever since.

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Importance of Personalized Service Case Study

The Importance of Personalized Service: Not Just Being Another Number

“For years we had worked with another service provider but as they grew bigger, they began to make us feel as if they didn’t need our business anymore because we weren’t their biggest customer,” said the Vice President of IT. “After 9/11, they had a lot of demand, and we didn’t feel like we were being treated very well. We became just another customer to them. It was time to find a new service provider that not only understood the unique operations and risks behind this significant transition, but would also be a valued partner…”

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When Disaster Strikes

When Disaster Strikes: Why Trust Matters Most for a Prestigious Brand

As manager of the financial portfolios of millions of customers worldwide, dedicated disaster recovery solutions are of utmost importance for this prestigious brand. With extreme weather patterns on the rise, this major company of financial products and services realized the importance of having a team to provide seamless business continuity during times of crisis or natural disaster, and at the same time, remain flexible and accommodating. After years of mediocre experience with another IT service provider, the Head of Technology and Operations at this world-renowned organization turned to us for the level of commitment and dedication required to keep a leading company up-and-running…

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