Robert P. Ferguson CBCP

Director of Technology Services & Operations

Mr. Ferguson brings his robust international experience in technology and the enterprise, especially in data and communications services, systems testing, business continuity and disaster recovery to his position. Prior to joining CAPS in 2000, Mr. Ferguson was the Manager of Data Services for global manufacturing firm. There he was entrusted with departmental responsibilities that included provisioning and maintaining system service and availability for HP/UX, IBM/AIX, and MS/Windows– based systems for international clients. His additional duties included the development of a corporate Disaster Recovery Plan and disaster recovery testing. Mr. Ferguson implemented and maintained national/international voice, data, and video networks and the frame relay LAN/WAN. Since becoming a member of the CAPS team, Mr. Ferguson completed all the required business continuity planning coursework and became a Certified Business Continuity Planner (CBCP). Additionally, he manages Client Testing Programs and develops Training and Awareness Programs after the plan is developed. At CAPS Mr. Ferguson’s areas of responsibility include Systems & Network Operations and Management to ensure that all systems and networks, which support our clients’ recovery strategies, maintain the highest availability levels. In addition, he has the responsibilities for Power Infrastructure and Facilities management, maintaining secure Level-3 Alternate Sites.