How Can CAPS Help You?

We are a single-source IT infrastructure total solutions provider that serves small to medium business (SMB) and large clients.  We offer flexible, scalable solutions for the entire enterprise, continuous real-time production or backup, disaster recovery or business continuity operations.

Is CAPS a SAS70 Type II Facility?

Yes we are. CAPS has completed its SAS-70, Type II, Independent Service Auditor's Report on Controls Placed in Operation and Tests of Operating Effectiveness as of March 31, 2011. The Report is available for independent auditors of our user organizations.

Where is CAPS located?

We are situated in Connecticut’s Fairfield County, northeast of Stamford and Greenwich; south of Hartford and Boston with easy access by car or mass transportation.

What is Colocation?

Colocation (also collocation, co-location or just colo) is the renting of physical data center space on a service provider's premise and placing IT equipment in settings, such as open, caged or dedicated space.

What are the different forms of Colocation?

CAPS gives a business the option of placing its IT equipment in a locked cabinet in a shared room, in a secured locked cage in a shared room or dedicated space.

Colocation versus Disaster Recovery or Business Continuity?

CAPS combines its custom colocation packages at our data center facilities with our workstation facilities.

Is CAPS a Managed Services provider (MSP)?

Yes, we offer services that provide our clients with dependable IT support at very reasonable cost.

What are the kind of Managed Services CAPS Offers?

Our services include remote network, desktop, and security monitoring, patch management, and remote data back-up, as well as, technical assistance.

What are the Benefits of CAPS Managed Services?

Among the benefits are a single source – single point of contact for all network issues, 24 X 7 network monitoring and other services, defined service levels, and lower Total Cost Ownership (TCO).

What is Disaster Recovery?

Disaster Recovery is part of a business’ overall business continuity plan that enables a firm to continue normal operation during a negative local or regional event. While major events, such as large fires, hurricanes an epidemic, or other acts of nature generally get the label of disaster, a flood due to a broken water pipe could qualify as a disastrous event to a small business.

Does CAPS provide Disaster Recovery Services?

As part of our overall Disaster Recovery and Business Continuity services roster, CAPS offers a full spectrum of DR/BC services, including our Workarea Recovery product.

What is my Starting Point with Business Continuity?

It is with a CAPS professional planner, who will discuss all aspects of your real time daily operations, review any existing plan, and develop a process that results in a plan that will keep your critical business functions operational during an event.  

Are there programs that will make business continuity easier?

We have the CAPS QUICK START PROGRAM that evaluates and recommends how you can improve your current readiness. It includes our certified contingency planners and an entire planning process covering areas such as Business Impact Analysis (BIA), Risk Assessment, and a Continuity of Operations Plan (COOP).